How do I buy a ticket?
You can buy a match day ticket in a number of ways
Call the ticket office on 0871 423 1315
Call in at the ticket office which is located on the St Michael's Lane side of the ground.
Or at our online ticket shop.
Can I pay on the day?
Unless the game is declared All Ticket then it will be possible to buy your ticket on the day of the game.
When is the ticket office open?
Mon 9am - 5pm
Tues 9am - 5pm
Wed 9am - 5pm
Thurs 9am - 5pm
Fri 9am - 5pm or until kick off on home match day
Sat 9am - 12pm
Sun Closed 10 until kick off on home match days
Can I buy a seat on the day of the game?
Generally you can buy a seat on the day of the game, however it is advised to check on www.leedsrugby.com or with the ticket office before you begin your journey to the game that there is still availability in order to avoid disappointment.
To buy a seat on the day you can either pay at the ticket office or on the turnstile and then come to the transfer window.
What do I get if I buy a senior season ticket?
Please click here for further information regarding season tickets.
What ticket concessions are available for Leeds Carnegie home games?
OAP (60+) £4 off tickets
Students (On production of appropriate ID) £4 off tickets
Juniors (Under 16's) £4 off tickets (£9 off if purchased before match day)
Disabled £4 off tickets
What ID do I have to show to prove I'm a student?
NUS card
Pictured University card
Can I buy tickets for away matches with the club?
In most cases tickets are available on match day from the venue.
How can I order tickets?
By Telephone - You can call the ticket office during opening hours on 08700 60 60 50 and order your tickets over the phone. Tickets must be paid for as you order so make sure you have your payment details to hand.
In person in the Ticket Sales Office - Tickets can be purchased at the Leeds Rugby Ticket Office on St Michaels Lane during opening hours. You can pay by cash, card or cheque.
Online - Tickets purchased online will be processed the following working day. Tickets will be posted out unless proof of ID is required (you will be notified by email if this is the case) or if it is less that 2 days before the fixture, these will then be placed in collections in the ticket sales office.
**Please Note**
At peak times such as season ticket renewals and cup match sales every effort will be made to resume normal service but customers may experience longer waiting times. Every effort is made to keep this to a minimum. Customers who visit the ticket Office in person will be given priority.
How can I make payment for my tickets?
Tickets can be purchased by cash (please do not post), credit or debit card (excluding AMEX and visa electron), cheque (with card details on reverse) and with Leeds Rugby gift vouchers.
Tickets cannot be reserved without payment.
Are there any Concessions available?
Concessions offered by Leeds Rugby are:
Juniors - persons under 15 years of age
Senior Citizens - persons over 65 years of age
Students - persons in education
Disabled - persons registered disabled.
To receive a concessionary price the customer must show appropriate proof. ID's accepted are as follows; passport, bus pass, driving licence, blue badge and student photo ID.
**Please Note**
As of the 1st January 2008 the age for a Senior Citizen concession will be 65.
What facilities are there for Disabled Supporters?
Headingley Carnegie Stadium offers several areas for Disabled supporters within the ground. There are spaces available in the South Stand, Carnegie Stand and Carnegie Terrace for both ambulant and wheelchair bound supporters.
There is an allocation of disabled parking spaces and 20 wireless audio units available for each match. It is advisable to book 7 days prior to the match to avoid disappointment. Please contact Emma Warden on 0113 2033 270.
Is there any car parking available?
Car parking at Headingley Carnegie Stadium is very limited. There is an allocation of paid parking available on match day on a first come, first served basis in car park F. Please note that this is not guaranteed.
When will you have tickets for away fixtures?
All tickets from away clubs are put on sale within 3 days of the club receiving them. The club will request tickets for away fixtures 2 months before the match, but clubs are not obliged to send them within a dictated time period.
Do you provide travel to away fixtures?
Leeds Rugby offers travel to most of its away fixtures. If you are interested in travelling to a particular match during the 2007-2008 season then please e-mail us on tickets@leedsrugby.com.
What if I can't attend a match after I have purchased a ticket?
In the event that you cannot make a fixture a match exchange can be arranged upon return of the tickets prior to match day. If this is not possible they must be sent with a letter to the manager who will grant a match exchange at their discretion.
What if a match has to be re-arranged?
Occasionally a match may have to be rearranged usually due to factors outside the clubs control i.e. adverse weather conditions. In the event a match has to be moved we will make every effort to communicate with our fans via our website, local newspapers (timescales permitting) and teletext. If you cannot attend the rearranged fixture you would be able to apply for a match exchange. If it is a cup match you would be eligible for a match exchange or a refund on return of the ticket prior to the fixture. This is not applicable to season ticket holders.
Please see http://www.leedsrugby.com/ for the latest information.
What if the game is called off once it has kicked off?
If it becomes clear that conditions are unsafe to play in the match may be called off after kick off. In this case the customer's ticket will be valid for the re-arranged game. For Cup Matches if the game is called off after kick off no refunds or exchanges will be available.
Who do I contact if I want to give feedback?
Complaints need to be received in the Ticket Sales office in writing (either by letter or email) All complaints will be dealt with or passed to the relevant person within a maximum of 3 working days.