When is the shop open?

Mon 9am - 5pm
Tues 9am - 5pm
Wed 9am - 5pm
Thurs 9am - 5pm
Fri 9am - 5pm
Sat 9am - 4pm
Sun closed
* The shop does open later than the times specified on matchdays

Is the shop open on a match day?

Yes before the game until 20 minutes after the game

Can I get a name printed on the back of my shirt?

Yes the shop does provide a name printing service at the following costs:
£1 per letter
£5 for a single number
£6.50 for a double number

If I order online or over the phone when will my goods be delivered?

Orders should arrive within seven days of purchase.

Can we buy gift vouchers?

Yes the lowest price is £1 and the vouchers can also be used in the shop.

Can I buy match tickets in the shop?

No, tickets can only be bought from the ticket office or the website.

What is your refund policy?

Items bought from Headingley retail can be exchanged or refunded within 28 days with receipt and the tags still attached.
Money will be refunded in the same via the same method you paid for the item

Do you sell Videos/DVD's of the matches?

Unfortunately it is not possible to buy DVD's or videos of Leeds Carnegie matches.

Is shopping online secure?

When an order is placed, the server encrypts it using a 1024 bit encryption technique approved by the US and British Military. The encrypted order is automatically logged direct to clubs Retail Systems ready for the despatch process. We collect the information you supply when logging in to the online shop, and the information (such as your name and e-mail address) will be held and stored by Leeds Rugby limited. In agreeing to accept promotions you agree to receive electronic and written communications from Leeds Rugby